# More customers. Less admin.

> With Jib OS, list packages on HDmall at 0% commission, take bookings from Google Maps and AI assistants, run customer chat 24/7 with Jib OS, buy vaccines and supplies at wholesale prices and offer 0% instalments.

HDmall helps clinics and hospitals win new customers, run day-to-day work on AI, add new services and get paid, all in one place.

- List on HDmall at 0% commission with Jib OS
- Try Jib OS free for 1 month

Web page: https://hdmall.co.th/work-with-us/en/

## Get more customers

Most people start looking for care online. Jib OS puts you wherever they look.

### List your packages and procedures on HDmall

HDmall is Thailand’s largest healthcare marketplace, with more than 5 million visits a month from people searching for and comparing care. Jib OS customers list with no commission.

- 0% commission and no GP, so you can list at your real prices
- Up to 10 detail pages per package, built to rank on Google and in AI answers
- Talk to customers directly: sell the package on HDmall or book them into your clinic
- See your shop’s numbers and how you compare with nearby competitors

Want to grow faster? Qualifying clinics and hospitals can join HDmall Plus seasonal campaigns, backed by HDmall’s marketing budget, at around 20–30% commission per campaign transaction.

### Take bookings from everywhere with the HDmall Care Access Network

With Jib OS, customers can book you wherever they search, and every booking lands in one calendar.

Booking channels: HDmall, HDcare, Google Business Profile, Google Maps Google Maps, Google AI Mode, Gemini, ChatGPT by OpenAI, Claude

- A Book Now button on Google Maps through our official partnership with Google, for Jib OS customers only
- A booking link you can share on your website and social media
- See whether AI assistants recommend your clinic, with content that improves your chances

## From our partners

> We were selling in the first month. We didn’t have to do anything except take the orders and welcome customers at the clinic.
>
> ภัทราวดี จิตสำรวย, Co-founder, Divine Clinic

> More than 60% of the customers HD sends us are new customers (new HNs). It gives the hospital a new customer base and steady growth.
>
> พิมภาพร, Anti-ageing and aesthetic marketing

> After joining, we really did see more customers, and new kinds of customers too.
>
> คุณเกต, Product development manager, Paolo Hospital Phaholyothin

Clinics and hospitals working with HDmall: Phyathai Hospital, Paolo Hospital, Kasemrad International Hospital, Bangkok Hospital, Bangkok Dusit Medical Services, Vimut Hospital, Chularat Hospital Group, Yanhee International Hospital, Bangpakok Hospital Group, Nakornthon Hospital, Thonburi Healthcare Group, Principal Healthcare, APEX Hospital & Clinics, The Klinique, Teeth Talk Dental Clinic

## Run your clinic on AI

Jib OS is the agentic front and back office for healthcare providers: the same system HDmall uses to handle tens of thousands of customer chats a month.

### An AI team that works alongside yours, 24 hours a day

Jib AI doesn’t replace your admin team. It takes the repetitive work, covers out-of-hours and drafts replies your team checks before sending, so people spend more time on customers.

- Answers chat, phone and email in any language, with LINE, Facebook, Instagram and WhatsApp in one inbox
- Takes and manages bookings by branch and by doctor, straight into your calendar
- Keeps customer records in an AI-native EHR and CRM, from the first chat to treatment history
- Sends reminders, follow-ups and recalls automatically, so customers come back and stay on treatment
- Supports clinical decisions with each customer’s history in one place
- Shows which ad each chat came from and sends conversions back to Meta

฿6,000 a month, including your HDmall listing and the HDmall Care Access Network, or ฿5,000 a month paid 3 months in advance. 3-month minimum, no set-up fee, unlimited users and branches, and a free 1-month trial.

See Jib OS in detail

## Add new services, earn better margins

### Source vaccines, medicines, and dental and aesthetic supplies at wholesale prices with HDmall Supply Chain Solutions

Offer more to the customers already coming through your door, and depend less on treatments everyone competes on price for. Wholesale prices even on small orders, with no fees.

- Vaccines such as HPV, dengue and flu, up to 8% below market price
- GLP-1s and generic medicines
- Dental supplies such as veneers and retainers, and medical aesthetic products, up to 10% below market
- Lab tests, with results sent straight into Jib OS, up to 30% below market

Brands we partner with: MSD, Takeda, Novo Nordisk

## Close more sales

### Offer 0% instalments and take every kind of payment

Make bigger treatments and courses easier to say yes to. 0% instalments raise both the average bill and the close rate.

- Create a payment link in seconds: PromptPay QR, credit cards and 0% instalments
- Raise a payment request from a chat or a booking, and collect in the same step
- A wireless all-in-one card terminal: tap, swipe or insert, for every major bank and card, from November 2026

Fees from 2.5% per transaction, depending on the channel and instalment term, up to 10%.

## Built for your type of care

From a single-chair clinic to a multi-branch hospital, use the tools that fit your customers.

### Beauty and dermatology clinics

Customers comparing laser, filler and skin treatments, mostly asking about prices in chat.

- Package pages that rank on Google and in AI
- Jib AI answers price and promo questions 24/7
- Medical aesthetic products at wholesale
- 0% instalments for courses

### Dental clinics

Customers looking for check-ups, whitening, braces, veneers and implants.

- Bookings by branch and by dentist
- Six-monthly check-up reminders, sent automatically
- Veneers, retainers and dental supplies at wholesale
- 0% instalments for braces and implants

### Hospitals

Customers looking for health checks, vaccines and procedures across every department.

- Sell packages from every department on HDmall
- Join HDmall Plus seasonal campaigns
- One inbox and calendar for every branch and doctor

### Surgery clinics

Customers planning surgery who compare surgeons, prices and reviews before deciding.

- Detailed procedure pages with real prices
- 0% instalments make bigger decisions easier
- Post-surgery follow-ups, sent automatically

### Eye and LASIK clinics

Customers looking for eye exams, LASIK and cataract surgery.

- A Book Now button on Google Maps
- Pre-surgery questions answered 24/7
- 0% instalments for LASIK

### Labs and health-check centres

Customers booking check-ups, blood tests and vaccines ahead of time.

- Check-up packages on HDmall
- Vaccines and lab tests at wholesale
- Annual check-up reminders, sent automatically

### General and family medicine clinics

Customers looking for check-ups, vaccines, medical certificates and everyday illness care near home.

- A Book Now button on Google Maps
- Vaccines and generic medicines at wholesale
- Chronic-care follow-ups, sent automatically

### Spas and wellness

Customers booking massages, treatments and wellness programmes, for themselves or as gifts.

- Wellness packages on HDmall
- Bookings by branch and by therapist
- Course tracking and come-back reminders
- 0% instalments for multi-session courses

### Traditional Chinese and Thai medicine clinics

Customers looking for acupuncture, herbal medicine and Thai therapeutic massage for pain and recovery.

- Treatment pages that rank on Google and in AI
- Answers chat 24/7 in any language, including Chinese
- Course tracking and reminders between sessions

## Get a free website and online visibility health check

Most patients find a clinic on Google Maps or through an AI assistant before they visit its website. See how yours shows up, and what to fix first, ranked by impact on bookings, in a PDF report sent to your inbox.

What we check:

- Design and trust in the first 5 seconds
- Turning visitors into bookings
- Mobile experience
- Website speed
- Google search (SEO)
- Readiness for AI assistants, and whether ChatGPT recommends you
- Your Google Maps profile and Book online button

No website yet? You’ll get a shorter report on your Google Maps profile and AI visibility.

Send me my free report

## Frequently asked questions

### What does it cost to list on HDmall?

Listing is included with Jib OS (฿6,000 a month), with no commission and no GP. There is only a 2–10% payment fee when customers pay through HDmall or Jib OS. HDmall Plus campaigns carry around 20–30% commission per campaign transaction.

### Do I need Jib OS to list on HDmall?

Yes. Commission-free listing on HDmall and bookings through the HDmall Care Access Network, such as the Book Now button on Google Maps, come with Jib OS, and you can try it free for 1 month.

### How much is Jib OS?

฿6,000 a month, or ฿5,000 a month paid 3 months in advance. 3-month minimum, no set-up fee, unlimited users and branches, and a free 1-month trial.

### Will Jib OS replace my admin staff?

No. Jib OS takes the repetitive work, covers out-of-hours and drafts replies your admins check before sending, so they have more time for the cases that need a person.

### Can a small clinic order vaccines, medicines or dental supplies in small quantities?

Yes. HDmall Supply Chain Solutions pools demand from many clinics, so you get wholesale prices on small orders, with no fees.

## Ask our team to get in touch

Tell us a little about your organisation and the team that handles it will contact you. [Request a call back](https://hdmall.co.th/work-with-us/en/#contact)

Or contact us directly: Farm (Chokthawee Ratanawetwong)
- Phone: 095-525-2428
- LINE: cr_farm29
- [Book a time to talk](https://calendar.google.com/calendar/u/0/appointments/schedules/AcZssZ25lCnqhcs_GXE_9pSwAd8A5il7bVV1zIT9LJeLzPquqsSCor5SUJqFuwrR8wGgkiTnc_mXR3bi)

## Other pages

- [Pharma companies](https://hdmall.co.th/work-with-us/en/pharma/index.md)
- [Insurers, brokers & HR](https://hdmall.co.th/work-with-us/en/insurers-employers/index.md)
